Unlocking the code to lasting customer relationships! Dive into a treasure trove of customer retention tactics that go beyond clichés. From personalization to community-building, learn strategies that boost the loyalty.

We tend to focus on avoiding red flags and negatives, but what about the positive "green flags" in client relationships? It's time to consider them for a more fulfilling partnership.

Ever wondered why you perceive some brands as eco-friendly, high quality, cheap, mediocre etc. Brands use many techniques to influence your mind. Public relations is one of them. Read along to know more.

Brands act more like humans now rather than just selling products and services. They have a personality. All this has been possible due to social media. Read along to know how and why it is crucial.

Customer service is the key to keeping customers happy and loyal to your brand. So how should one manage it efficiently with little or no staff? Read along to know more.

Customer is King in today's world. Quick and efficient customer service is the key to make your customers happy and loyal. Here below are the best principles to abide by to provide good customer service! Read along to know more.

Every lead is essential for small businesses because well-natured lead may eventually become a customer. In his blog post, you will learn the basics of managing your sales lead.